Japan Earthquake - Travel Assistance 
Japan Earthquake -- Assistance Available to U.S. and Canadian Travelers; Frequently Asked Questions

As Japan and the Pacific Rim region reel in the devastation from today's earthquake and subsequent tsunami, Travel Guard® North America will provide emergency travel and medical assistance services to all U.S. and Canadian travelers and their families affected by the disaster.

Travel Guard's services include emergency travel assistance such as flight rebooking, hotel booking, emergency cash coordination, message relay as well as emergency medical assistance including medical referrals and access to air ambulance and medical providers. Travelers and family members seeking these services for their traveling relatives can call Travel Guard's 24-hour World Service Center at 1.866.644.6811.

Our thoughts and prayers are with those whose lives have been devastated by today's tragic events. We have a number of Travel Guard customers who are affected by this natural disaster and we're diligently working to provide them the assistance they need. When major events like this occur, we believe it is our responsibility to extend our expertise to affected travelers and have already been able to assist callers with emergency assistance, flight rebooking and message delivery to family members.

Contact our 24/7 World Service Center or your Travel Guard sales representatives with any coverage or assistance services questions you may have. You can reach them at 1-800-826-1300 or 1-800-454-7107.

Tom Zavadsky

Executive Vice President



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